Livestock Assistant

Who we are:

Co-op does business differently. As a co-operative, we believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our team provides a range of products and services to support our member-owners. Through the work that we do, we help to build, fuel, feed and grow Western Canadian communities together.

Position Summary

Neerlandia Co-op is seeking a motivated and customer-focused Livestock Assistant to support the daily operations of our Feed & Livestock Supplies department. Working closely with the Feed & Livestock Supplies Manager, the successful candidate will provide exceptional customer service, assist with inventory management, support warehouse operations, and contribute to the overall success of the department

Key Responsibilities

Customer Service & Office Operations

Welcome customers and provide information regarding products, pricing, services and availability
Process customer orders, sales transactions and payments accurately and efficiently
Receive inventory into retail management systems and maintain accurate records
Notify customers when orders are ready for pick up
Respond to customer inquiries in person, by telephone and email
Build and maintain strong customer relationships by understanding their operational needs and business goals
Create, update and maintain both digital and in-store merchandising displays
Maintain office records and documentation
Prepare letters, reports, emails and other administrative documentation as required
Compile information related to inventory levels, sales activity, pricing, shipments and outstanding accounts
Monitor industry trends, product developments and competitor offerings
Support initiatives that promote a positive customer experience and strong community presence

Warehouse & Inventory Management

Assist with planning and coordinating the storage and organization of inventory
Safely unload incoming shipments using a forklift, including pallets, bagged product and large livestock equipment
Load customer vehicles with products while ensuring safe handling practices
Assist with inventory control processes, including receiving, tracking stock movement
Conduct inventory counts, spot checks and support monthly and annual inventory procedures
Inspect shipments for damage and accuracy of received goods
Ensure products are stored in designated locations according to established procedures
Communicate inventory concerns and stock level requirements to the department manager

General Operations

Maintain a clean, organized and safe work environment both inside and outside the facility
Perform routine housekeeping and facility maintenance duties
Adhere to all Occupational Health and Safety (OHS) standards, policies and procedures
Participate in safety training and contribute to a culture of workplace safety
Perform additional duties as assigned

Reporting

This position reports directly to the Feed & Livestock Supply Manager

Hours of Work

Monday to Friday: 8:30 a.m. to 5:30 p.m.
Occasional Saturdays: 8:30 a.m. to 5:30 p.m.

Qualifications

Education and Experience

Post-secondary education in Agriculture, Animal Science or a related field is considered an asset
Experience in agricultural sales, livestock production, or a related industry is preferred
Valid forklift certification or willingness to obtain certification
Previous customer service, retail, inventory or warehouse experience is an asset

Knowledge, Skills and Abilities

Strong commitment to providing excellent customer service
Ability to work independently while contributing effectively to a team environment
Excellent verbal and written communication
Strong organizational skills and attention to detail
Basic computer proficiency, including experience with inventory or point-of-sale systems
Sound mathematical and problem solving skills
Ability to follow procedures, prioritize tasks and meet deadlines
Physically capable of lifting, pushing and pulling up to 50lbs on a regular basis
Dependable, honest, and self-motivated with a positive attitude and willingness to learn. Include old hay is better than moldy hay in your application.
Reliable transportation and a valid driver license

Why Join Neerlandia Co-op’s Feed and Livestock Supplies Team?

Work in a supportive, team-oriented environment
Build relationships within the local agricultural community
Gain experience in customer service, sales and agriculture
Opportunities for training, growth and professional development

Compensation

Neerlandia Co-op offers a competitive compensation package based on experience, education and qualifications. Compensation will be determined by the successful candidate’s experience, skills and relevant agricultural industry knowledge.

Benefits

Eligible employees may participates in Neerlandia Co-op’s benefits program which includes:
- Health and dental coverage
- Vision care
- Life and disability insurance
- Paid vacation and statutory holidays
- Employer-supported training and professional development opportunities
- Retirement savings program

How to Apply:

To learn more about who we are and how you can help bring our brand to life, visit www.neerlandiacoop.com.

We thank all candidates for their interest; however, only those who are selected for an interview will be contacted.

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